I'm appalled that vw has discontinued the polo vivo 1.4 2Dr Why didn't they let customers know about this? Instead of still having the model on the website making it seem as its available! I'm extremely disappointed as I was looking forward to buying this car. I called vw in January and they said I ...
In December 2012, I purchased a 2011 Jetta 1.2 TSi. As I was initially not in the market for a pre-used vehicle, I had to ensure that all service details relating to warranty and maintenance were in place. Michelle Pienaar (Saleslady @ Gateway VW), included this information in her sales pitch: Even ...
I would like to give my appreciation to the personnel that I dealt with at Volkswagen, Voor bay, Mossel bay for the brilliant service that I received recently. Jaco van der Merwe, Daan du Toit, Francois Knoetze and Erica Smith. I bought a vehicle from Volkswagen and from my first encounter, I ...
I contacted VW Claremont for my Radio safe code as my battery was replaced. His response was as follows: "In order for us to suppy you with a radio code for your vehicle, you need to bring it in for us to hook up to our diagnostic machine and retrieve the code." Seriously, this code in in ...
Booked my car into have the smash-and-grab refitted, after receiving the vehicle back that same day just after 17h00. I noted a dent on the side panel of the car that was not there when checked in that morning. After long deliberation with the Service Manager (Dominic). They finally conceded to ...
After many hours of attempted self repair of an electrical problem with a VW polo I booked the car in with VW for electrical repair. Prior to collection of the car they told me on the phone that the repair was free of charge - the reason for that being that the mechanic only took 5 minutes which is ...