Its been over 5months now and I am still waiting for Vodacom to refund me the money that they promised on numerous occasions that they will refund me. In September when I was in contact with them, I was promised a refund within 24hrs and I am still waiting. Vodacom has been sending me Statements ...
Vodacom still refuses to respond I cannot get Vodacom to respond to a customer complaint that I lodged over a month ago. Nobody from Vodacom has come back to me after an initial conversation. I have written 4 emails to people at Vodacom who claim to be trying to sort out my issues. I wrote my first ...
I have tried twice to pay for the website domain, and every time I got the following message "We unfortunately were unable to process your payment transaction", so I tried again, with the same message! but now it reflex on my account that R200 did went through, and my name now reflects ...
I'm unable to connect to 3G on my Blackberry and cannot get through to the contact centre. Keeps getting cut off. Very frustrating, please advise what is up with Vodacom! I use my phone for business!! ...
I am located in woodmead office park, western services road woodmead and unable to connect via 3G or make a call to vodacom to enquire, please could you advise what the problem is as there is a tower 80 metres from me! ...
I was shocked when claiming for a phone from Vodacom Insurance. They informed me that I had apparently given consent to have my cover reduced when a call-center agent phoned me earlier in the year. I immediately requested the recording of that call but it took over 3 weeks to get this. The ...