Excellent service from Pearl Twala at Virgin Money Call Centre, all questions regarding my insurance were answered clearly with good explanations, keep up the good work. (Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com) ...
I cancelled my service, they took money. was told i was going to get a refund. they smsed me to say to cal them, I called only o be told it was declined. the who processed the cancellation did it for the wrong date and the agent would get the cancellations person who set it up to call me back. No ...
I called call centre and Ashley was friendly and caring, I would recommend Virgin insurance anytime with the service I have received it is amazing, Keep it up. (Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com) ...
Moses the security know who i was, which means they were expecting me.it was a hassle free experience from assessor.i dinot wait a lond time to be assissted. the reception i got from the security to shaun and josephine at reception was welcoming ...
I'd like to compliment one of your employees, Celestra, for the excellent service she provided me during the processing of my claim. Celestra helped me to sort out my claim and always kept me up to date with what was happening. I have always been pleased with the service I receive at your company. ...
I noticed on the 02 September my account was debit with my normal insurance cost and an extra R65. Called Virgin Insurance to query this charge and the consultant advise me that it was a extra cover charge. I told the consultant I did not agree to this and they had no right to debit my account. ...