My bakkie was damaged in a accident in November and the claim was handled by Nishal at Virgin Money Insurance. The bakkie was towed away to the yard and then to Galliga Autobody Panelbeaters in Midrand. When the bakkie was ready for collection (end Jan) we were told that the battery that was in the ...
I took out VM insurance on my car which was supposed to start on 1 Feb 2013. I then later decided against it and wanted to stop the insurance. I sent an email to [Email Removed] twice to ask them to stop my policy and advice me on the steps I need to take. The insurance haven't kicked in yet and I ...
I requested on the 8th January for the isurance policy to be cancelled due to my current insurance still sorting out my claim therefore i could not change insurers right now. Usually i get feedback within 2 days but i got nothing. This week someone finally acknolweges my request and says a group ...
Hi We phoned claim on the 9th January 2013, claim approved on the 25th January and the car is still not at the panelbeaters and no communication from either the panel beaters or the insurance companies and phoning to try and speed up the process. So now 4 and half weeks later and maybe another 2 to ...
I have applied online for a virgin money insurance qoute and I was happy for that premium until I got a call from the call centre giving me different higher premium so what is the reason to give a system qoute while you know exactly that you will never going to give it to the clients. (Supplier ...
I called Virgin money to cancel my insurance with them as had a better offer somewhere else. I was transferred to talk to Leon, he convinced me to stay with virgin money by making me a better offer on my insurance. He was professional and explained a lot of benefits about keeping my insurance with ...