I would like to say just what great service I received from Darren in this week regarding a new Insurance policy I had acquired. He was professional and efficient in his handling. I had a few questions which I would mail to him and he would phone within minutes to assist me with what it was that I ...
My car is in for repairs and no one has contacted me, i am the one who is always contacting the panelbeaters for an update on my car. i have car hire @ the moment but what is going to happen when it expires am i going to be stranded? my job demands a car as i work shifts if i was working normal ...
Received the best customer service with alot of professionalism. Very friendly and efficient (Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com) ...
I have been a valuable client of virgin Insurance until last year when i had an accident . i got bumped from the back by a stranger which he took full responsibility for and even the accident report confirmed it . what makes me mad is that my premiums have gone (increased) up even after i explained ...
Policy number : 250042021 Dear Virgin I called 3 times between 9am and 10.15am on Thu 07 Mar 2013 to request a quote and received 3 different quotes for the same vehicle from 3 different agents. Please can you make your mind up and let me know what the monthly premium is R898.07pm or R973.40pm or ...
Our car was in an accident last year and was fixed by the panel beater. On 17/01/2013 I took the car to KIA for a service. Their report informed that the bumper was incorrectly fitted. I forwarded the report to virginmoney same day. On the 23/01/2013 when we do follow up. Alice told us they did not ...