Hi All. I am a pensioner - joined Virgin Active eighteen months ago. I included wife and teenage son. In order to kick start membership we would have to pay a lump sum of R595 per person. This qualifies us for infinite (lifetime) membership we had to pay was a monthly subscription. It was also ...
Hi one of the consultants contacted me to ask me when can they debit my account and had confirmed the 25th would be fine only to find out that now my account is in arrears which was told to me this week when i attended gym and i risk losing my vitality status please can you rectify you billing ...
I recently joined Virgin Active gym in Humewood Port Elizabeth. It is a lovely gym with sate of the art equipment that's well maintained and the floor staff is very friendly and helpful. Unfortunately the Admin department is a nightmare! Trishana the lady that handles my account makes nothing but ...
My boyfriend's membership fee come of my creditcard, we've been struggling since September to get his fee not to come off my account. He's been unemployed since August and his Vitality was cancelled end august. We've been told that all his benefits will end, including Virgin Active. November his ...
Alady by the name of Monicca decided to call me and tell me that she is offering me a retention programme meaning I wont pay for the gym for 4 months since i was cancelling, I got to the gyme they told me there is no such, they denied me acess i call the call centre they told me there is no such, I ...
I have responded to VA. I have submitted a copy of the receipt for my bike to their Head Office and I am trusting that they will refund me as the bike was locked with a secure cable (key not combination), in a designated bike area within a secure enclosed parking lot supposedly covered by CCTV ...