I recently moved my gym membership from Discovery to Multiply, the result is that I paid double for February. I am extremely irritated with the manner my query has been handled. I reported it to Thulani and he assured me I would get a refund, after about a week, still no word from him except when i ...
Wow, regarding the lady who posted earlier about r acist acts in that gym, i can actually 2nd that, i had a very similar incident at that gym yesterday evening, were a rather large white male rudely and verbally forced me of the machine stating that i must go after him, considering his size and the ...
A huge thank you to Inshaaf who assisted me so efficiently and quickly with changing my banking details! Employees like you are really a huge asset to massive companies like Virgin. ...
Hi, I've been a member of Virgin Active for over a year now. A very happy one till recently. I use the Glenvista gym, the ladies showers / change rooms have been progressively getting worse since January this year. If the shower has no soap (one in particular hasnt had soap once this month), then ...
My fiance got a gym membership from Bongani in April 2012at the Boksburg Virgin Active, in July we converted to Discovery Medical aid and we were told we just need to pay the activation fee to convert the membership to Vitality. Bongani told my fiance that both our activation fees were sorted out ...
I am trying to change my 1 club membership with virgin active to premium in order to access many gyms as I am not happy with some services with the one man band I'm with. I was told that I need to call the call centre to do this and they would not be able to help me at the club. I have been trying ...