My 3rd pet chipped with Virbac. Did my reg via email and got the confirmation back within minutes. Also brilliant website.. allowing me to update details with ease thank you! ...
I had both my pets chipped on the 27th July 2013. After contacting Verbac to update my details they still hadn't received the registration forms. The lady I spoke to then promised to phone me as soon as the details were uploaded. I waited 2 weeks after which I called them only to find the details ...
As a pet shipper I required documentation to be sent to me. I was helped in a matter of seconds. Not hassle no fuss, all with a friendly attitude. Many companies could learn from such efficiency. ...
I received the dreaded email, that it took Virbac 2 years to realise they supply faulty microchips. They stated that all faulty chips must be replaced, and they would pay us back. Well that is a lie. Lee Britton who keeps promising my refund, but never does it, has now decided to ignore all emails, ...