A parcel ordered and paid for overnight delivery, was picked up on thursday, to be delivered on Friday. It is now Monday night and still no parcel. After wasting about R60-00 on airtime, I was told by Bongi that we are not going to get it before at least Tuesday. Then I tried to speak to Pule, the ...
Ok so Nedbank have given the responsibility to UTI mounties to deliver my new cards, since then i have received daily calls from them asking if i was another person. different people each time. after inquiring it seems that they use a spreadsheet to track people and their deliveries. i received a ...
So NEDBANk arrange to have my card delivered to me by UTi, they phone and make arrangements to deliver to my office in Midrand, by 11:00 last Thursday, I left the office at 11:30 due to commitments and was phoned at 11:32 to say they had arrived, so we reschedule for the next day at 11:00. They ...
RE: Card delivery - a painful journey From Jhbg Call Centre, I received 3 SMS notifications of a card delivery, citing a reference number that applied to someone else with the same Surname Initial. When trying to follow up long distance, the call centre was unhelpful and could not confirm correct ...
I received a call from a lady yesterday asking for my husband, I explained that he is out of the country for 6 weeks, today I recieve another call asking the same questions, I expained that I had had a call yesterday. The lady just spoke over me and was very rude. I do not want someone phoning me ...
A delivery was arranged for today for my ABSA credit card. I was clearly informed of the required documents, one being the LAST THREE MONTHS ORIGINAL BANK STATEMENTS. Very Rude Driver arrived and I provided the relevant documentation. Was then informed that I have to have September bank statement ...