Thank you Hello Peter and Tasse from Cape Town Head Office and Gudisa from Truworths Queenstown for sorting my compaint out and refunding the money ...
I called the call centre twice, both times they put me through to their department that deals with their website issues, the call was not answered, the phone just rang. I then sent an email via their website to ask them to reset my password for their online services. Still no answer. Its been weeks ...
Truworths clothing listed me to credit bureau after I have settled the account and their legal fees. ...
I have been having endless problem with truworths unable to get a simple debit order correct. and when they did put a debit order on my account they did it incorrectly and billed me short every month. this has severely affected my credit rating. when i contacted them they apologised and said it ...
I recently had a bridal shower / lingerie party. I received lots of the same underwear as gifts, so I decided to take the sets with me to your Southgate branch to find out whether the manager would be kind enough to allow me to exchange them for something else. I was rudely informed by her that ...
I HAVE BEEN HANDED OVER TO DEBT COLLECTORS DUE TO BAD PAYMENT RECORDS AND ON THE 31 OCTOBER I DECIDED TO SETTLE MY ACCOUNT. I WENT TO THE MALL AND ASKED FOR THE BALANCE, PAID IT ALL AND ASKED THEM TO CLOSE MY ACCOUNT AND THATS WHERE OUR PROBLEMS STARTED. I WAS TOLD THAT THEY FIRST NEED TO CONTACT ...