I was cold called by someone called Raksha from Tracker. When I politely explained that I did not need a tracker device she hung up on me before I could finish my sentence! ...
Last month (August 2013), i received a call that I have to pay an amount almost R198, which I paid R300, I also phouned Tracker and updated all my details, I was hoping they will deduct the monthly premium from my account for September 2013, but nothing happened, till I receive a call and told to ...
I was billed incorrectly on my Sept statement by Tracker. After phoning, more than once, I was informed that I have 2 units in my bakkie. I did not ask for 2 units!!! Why must I pay for 2 units. After another call I was informed that this was a pro rata amount. I was billed in August for pro rata, ...
This is by far the worst I have ever experienced!!! I have never ever come across such a "one sided" customer TRAP!!! THIS CANNOT BE LEGAL AND I WILL CONTEST THIS IN COURT IF I HAVE TO!! I am really beyond a point of remedy. CANCEL my contracts, YOU ARE IN BREACH! I am not employed by ...
I have been with Tracker since 2009 on the Outsurance Skytrax drive package of R99 per month. In December 2012 I changed my vehicle from my mom's Outsurance profile to my own Outsurance profile, I was expecting that everything will stay the same, including my tracker subscriptions but instead ...
Tracker has mysteriously increased my monthly premiums, just after i called and asked them to test if the unit work, i have with them for almost 2 years now, and never used the service, and they sent an email stating that they can not locate my vehicle and that i will be charged a call out fee for ...