My Fortuner gave clutch problems on 30000km and they fixed it no questions asked and again on 70000km no questions asked. I appresiate this dearly. My only concern is what will happen as soon as the warranty expires and by the looks of it, it's an ongoing problem. Thank you Pieter for the great ...
In this tuff economic times there is only one thing that will stand the test of time, having the right attitude about customer service. A company may have a great product, but it is the way that the companies employees engage with the customer that will make a company great. TJ (Thomas Fouche) is ...
Car serviced, took extended warranty option and paid for it on the 3rd October 2012. Consultant provided the wrong extended warranty option and phoned me a week later requesting I pay additional to get correct warranty option. I decided to cancel and requested a refund. This was on the 10th October ...
I BOUGHT AN AIRCON SEPARATE WHEN I BOUGHT A NEW YARIS ON 22/11/2012 AND WAS PROMISED THAT IT WILL TAKE 21 DAYS TILL TODAY HAV NOT RECEIVED IT AND NO RSPONSE.I HAVE SPOKEN TO SALES PERSON AND SENT NUMEROUS EMAILS, NO FEEDBACK JUST EMPTY PROMISE, SPOKN TO FINANCE AND PROMISED FEEDBACFK, SPOKN TO NEW ...
I twice filled out the online query form on Toyota SA's website, over a period of 8 days, to enquire whether Toyota SA will be producing a DVD of this years Dakar Rally, as they sent a team out. I got no reply from either of them. I also got an email address from their website, and sent the same ...
I took my car in for service at Parktown Toyota before I went on holiday. Five days after the service I found a puddle of petrol under the car, right under my two year olds car seat! The car (Prius) would not go at all and thankfully Nico from Bethlehem Toyota came out to help me. He found the clip ...