Wile I was overseas on the 22nd December, a message from the bank alerted me to a payment of R685 from my Cheque card to a Total village. As I'd already been overseas for 10 days, I knew it wasn't me. This necessitated an expensive overseas call to the line and a lot of angst about whether to ...
I was so disappointed to go to a service station and wait for be attend to, the staff has a bad attitude knowing that they cannot be reported as they also use fake names. This is a misrepresentation of the actual Total brand and this may lead to criminal activities. Job who is supposedly the ...
I had to fill up my car early this morning and popped in to buy a cup of coffee - never before have I seen such a messy and disorganised area. Sugar and pie crumbs all over the service area. When I asked the cashier for sweetener she looked at me as if I requested the winning lotto numbers - and ...
1 November 2013 Total Bonjour Garage negligently fills my diesel car with petrol, eventually takes it to Tata in George (not going through their insurance), and orders a cheap repair job ( /- R6000). Car is delivered to Cape Town. Car does not run. Car does not start. Car is taken to Tata in ...
I am the Manager at Total Gateway 1 (Site 103293). On Friday 2013-12-27 at approximately 19:55 I contacted the NCC (0860 111 111) to log a fault with one of my pumps (Standard practice). The operator, Lisa, informed me that she could not log a fault and gave me a "Maintenance standby" ...
I had my car "washed" at the Total Garage which took a ridiculous amount of time (2 Hours). After which my car was still dirty on the outside... the staff seemed to be completely unenthusiastic about their jobs and when flaws were pointed out not even the slightest bit of concern was ...