Sunday 6 October I took my bakkie to Total Cashan for a wash. After the wash I realised that my USB stick and 2 packets of chappies was gone. I Called the manager and she took my details with a promise that the owner will call ma about the case. I made it clear that I don't want the items back as I ...
I sent a complaint last week Thursday about the service I received on the 20 Sep 13 at the Total Garage at Simmons Street in JHB no one has contacted me, i received an email that they did receive my email and someone will phone me but till now no one has contacted me, yesterday on the 15 Oct 3 I ...
I am extremely unhappy with the service recieved at Total Rangeview today. One of the attendants somehow put 38 litres of petrol into my 35 litre tank. This then caused me to pay R501 as opposed to my usual R350. How is this possible when I still had a quarter tank of petrol. I wont even comment on ...
Good day I went to you station on the 20 Sep 13, to fill my car, the petrol attendant asked how much, I asked him don't you great and he spoke in sezule that nyiyamjwaela, I asked him to clean both windscreen and also check the oil and put air into the tyres. He cleaned the front windscreen then ...
I Filled up my tank on the 28th of September 2013. The Petrol Attendant told me that the transaction was declined, I then showed him from my phone that it went through but he persisted that It didn't. I asked for a senior personnel and he brought his supervisor who told me that my first transaction ...
Hi got a response like this and have still not gotten any feedback Hello squarez, Thank you for bringing this to our attention, it is not the experience we want you as a valued customer to have with Total. I escalated your complaint to the Total Representative for that site to investigate and ...