We are a small school renting an all in one printer, copier and scanner from Toshiba in Northcliff. We have had the printer for 3 months now and every time we want to order new toners (which is included in the rental) they are always late! We wait between 2 and 3 weeks for them to deliver one toner ...
A call was logged on Friday 20 Sep 2013 and still today the part is not delivered. When I ask that the call be escalated I am told that can only be done once the part is delivered. And internally the client is pushing us. The helpdesk officer just left me on hold forever when I was trying to get ...
Continued poor service on our TOSHIBA contract. Now the Johanesburg based MD of TOSHIBA advises us it's no longer his problem as the contract is with a 3rd party based in Cpt. We have been trying (unsuccessfully) to order toner for the last 2 weeks. One would have thought ordering toner would be a ...
My name is stephanie, i took out a laptop contract at russels brakpan. First of all i waited about a month for my laptop to finaly arrive. After numerous phone calls i made to the supplier i finaly received my Toshiba laptop. I had my laptop for aprocstintly 3 days when i relized some of my ...
We contacted Toshiba Centurion for a quote on a new printer. In the quote the included all toners and service elements. We were also covered for 2000 copies a month. This quote was accepted in May. Unfortunately we had to sign a contract with Kago Finance for this. Since then I received only 2 ...
Signed service contract for A TOSHIBA printer in Johannesburg. Since the day it was installed it has never worked properly. We gave TOSHIBA numerous opportunities to correct, which they were unable to do. The last straw was when a TOSHIBA their service technician, while on a service call, started ...