I NEVER travel without top-up travel insurance from TIC. Unfortunately I have had to claim travel insurance on two occasions, one whilst sick overseas and once for a trip cancelation. TIC's service is always impeccable, from the call centre staff, to following up on claims, missing documents, ...
We travelled to Thailand recently and took out travel insurance which cost us R1200. Our luggage stayed behind in Johannesburg and only reached us 4 days later in Phuket. We phoned to see how much we were able to claim and they said R1000 per person. As you can imagine we had quite a few things ...
I recently claimed for a fleece jacket I lost on a trip. It was a R450 jacket, so I felt that warranted a claim. One item that I requested a pay out for... the excess on that item is R350... I refuse to be untruthful in my claim, and would not put in for more than what I was due. But something like ...
I have never had a good experience with Travel Insurance Company in South Africa. On one occasion, my colleague had to cancel a journey because of the critical illness of her parent she had to attend to and I was helping her with her claim. On the second occasion, I fell pregnant and couldn't ...
While in Thailand a few weeks back, my wife fell terribly ill and had to hospitalised for 7 nights. On arrival at the hospital i was pleasantly surprised, TIC had phoned the hospital, told them we will be arriving and guarenteed payment! While in the hospital, I made a few calls back to SA, and ...
My husband and I booked a very expensive trip to the USA in January 2012 for December 2012, I then fell pregnant in July 2012. We had no plans to cancel our trip. Due to a low lying placenta my doctor advised me not to travel. We cancelled our trip and put in a claim. TIC denied this claim as they ...