I paid for the sand to be replaced in my pool pump 10 days prior to booking. On the day of booking I called them to find out the time they'd be coming, was promised they'd be there that day. THEY DIDNT arrive and didnt bother to call me, two days went bye and nothing I called them and they came up ...
Don't ever use The Pool Team. I had to pay R350 for a call out fee to get a quote. When they came to see what is wrong with the pool they told me that the back wash pipe is blocked and they cant fix it as they don't work with blocked pipes. What makes it worse is that I told them from the beginning ...
My pool pump stopped working, I called the pool team to come and have a look at it and was not advised when I called that they do not do repairs. I was charged R350 for a call out fee which they insisted I pay upfront before the technician would come out to assess my pool pump. The ...
I visited the Alberton shop as I work in the area. I inquired about a number of items for my pool. Unfortunately they didn't have stock of what I was looking for and was waiting for a delivery. The salesman asked me where I stay/work as they have a number of shops in JHB. I told them I stay out in ...
I paid the Pool Team R750 to come and change the sand in my filter. I was hoping that by paying this higher price from a known provider (I had been quoted R500 by a guy with his own business), I would not have hassles. However, somehow when they changed the sand they nicked the breather pipe which ...
They removed out pool pump for repair on the 20th December, telling us it would be returned as soon as repaired. We heard nothing from them whilst we were away and phoned them on the 10th January to find out what was happening - Henrietta said they would return the pump on Monday 14th January. ...