Had it now. Since the beginning of July, I have been without any internet access and Mweb assures me that Telkom are the ones responsible. As Telkom has been aware of this issue for as long as Mweb has, I can only assume that they just don't care about it. On top of all of this, I have already paid ...
In may 2013 i phoned the 10210 call centre to order a new telephone adsl line. there was a contractor for telkom laying new cables in the complex and pushed the cables through to the units. i phoned telkom to order a adsl line for internet for home use. a 4meg line unlimited package. i ordered in ...
I DONT HAVE A SERVICE FROM THE 22JULY 2013 TELKOM REF NO 276CNK310713. TELKOM MAKING NO ATTEMPTS TO REPAIR THIS FAULT. I HAVE AN ADSL LINE AND RUN A SMALL HOME BUSINESS WHICH IS MAKING IT VERY DIFFICULT TO WORK LOSING INCOME DAILY. TELKOM NEEDS TO REIMBURSE ME WITH MY MONEY AS THEY ARE NOT ...
I write this in absolute anger at Telkom once again, i always keep patient with call centre staff and is always accommodating when I have to leave work and sit while a techie repairs the "same" fault. If whomever reads this from Telkom, please have a look at my account fault history and ...
Service down at least 5 times since moved into new address and have had no joy... They have not credited my account for down time they take at least 5 days to resolve. Call centre less than helpful and understanding less than adequate to resolve. No one talks to each other and Promises are never ...
I am sick of the excuses and deadlines that keep getting pushed back - I have been without a voiceline for over 3 months now! and today I have no internet - I use this line for business! what the are you doing Telkom? Nothing but empty promises and countless transfers from department to department. ...