Internet not working since 21.1.2014 reported vide complain no: 1318CRK210114 not resorted despite several reminders and escalation. Received call on 1.2.2014 that some one will be coming to attend, spend whole day - no one came. Today reced msg that the line has been restored, which is false ...
For the past 3 weeks i have been trying to change my telkom line which includes an adsl line and have it converted to a prepaid phone line with telkom. I have been into the PE Walmer Park branch twice, have phoned from their hotline phone as well as my home phone to 10210 but everytime there is no ...
ARS241136 - My original complaint was lodged on 7 January 2014, it took Telkom 2 days to respond to same and since I have not had any further communication from them. ...
I am an Adsl customer with a 4 Mb line with Telkom managed by Afrihost. Exchange was upgraded to 10Mb recently. My sync rate is a dismally slow between 1 and 2 Mb on Ookla Speedtest. It is sometimes at a standstill. Afrihost customer service say my line is syncing fine at just over 3 mb from their ...
I have reported a fault on my Telkom line on the 25/01/2014. To date there was no technician that has come out to resolve the problem. I have a 74 year old mother in law who is alone at home during the day and therefore need the phone to be working at all times. I have reported it 3 times already ...
I logged a fault on the 24th Jany 2014, no service on my Telkom line. Subsequently, I have escalated the fault twice and i have not had any response or feedback at any point. My Telkom service is still not working. ...