My internet has been giving me issues for months with my wifi disconnecting and my speed dropping. When logging a fault on the telkom app the sms response is there was not faults picked up but i still have the same issues? Then when going threw twitter to complain i am just ignored and when trying ...
This is the 3rd or fourth time I've needed to resort to Hellopeter to get a query resolved with Telkom. Apart from numerous issues with moving my line and with the call center Telkom have now also messed up my billing. My line was moved last year (after a very long struggle and being blatantly to ...
I applied for a home loan last week, only to find out that my Telkom acc is arrears for over R900??? I have never received any notification via any communication medium, never been threathened to be 'handed over" etc etc etc. Basically this is the FIRST time that I have any knowledge of this ...
I have requested a transfer of a fixed line on 9 January 2014 and was asked whether the line at the old address may be cancelled effective immediately as part of the transfer process. Ref No 92061724A (Line number 012 333 8908) This was confirmed, and I was told by the consultant that I will not be ...
I have requested my Telkom line to be re installed at my new home since November 2013. After the installation date being moved several times because of the technician not doing the job, it was then scheduled for Saturday 1 feb 2014. That suited me perfectly!!! But again, as usual, Telkom DID NOT do ...
Since I've moved to White River beginning of the year it has been one problem after the other with Telkom. First just getting the line installed took more than a month. They kept coming up with new excuses every day why they can't do it. After about 10 visits to the Telkom store they finally ...