I ordered a book from them (10 Dec 2013) as a Christmas present and was told that delivery will be on the 23rd Dec 2013. Then received an email on the 24th Dec 2013 telling me that my order was placed on a back order and would only be delivered end of Feb 2014. When I got back to work I sent them ...
I ordered a Product that I needed by Monday 30th December - and was assured that it would be delivered by then - to date - No delivery. Called in to Delivery Express on Monday 30th, Tuesday 31st and today Jan 2nd and was assured all 3 times that the Courier was on his way and that I should expect ...
Dear Takealot, thanks for helping with my return request, highly appreciated, thanks Sid ...
We ordered an XBOX game on the 23rd with no reasonable expectation of getting the item before XMAS. To our surprise the item was here the next day. The price was also extremely competitive. Will buy from them again. ...
I laid a complaint, but due to my ignorance and misunderstanding found that my complaint was not needed. Even though I had the wrong end of the stick Takealot still responded and gave excellent customer assistance in clearing up the matter. Thank you. ...
Two goals scored in two weeks! One Xmas item out of stock, call centre phoned me to offer substitute product, still delivered in time for Xmas. Order placed on Sunday night, delivered on Tuesday AM, That is SERVICE!! (I do not live in a major centre) Great work guys, have an awesome new year and I ...