I ordered a few items in November 28th, all items were shown as in stock. By the 13Dec they order was still not here, so I queried it. I only received a response on the 18th Dec acknowledging that Superbalist would not be able to make the promised delivery time. On the 19th Dec I received another ...
When Superbalist was 5 weeks late in shipping my order, they contacted me to apologise. Of course, this was a hassle since I had ordered the gifts in time for a wedding/Christmas present. Via email, I asked them to refund my purchase in full and cancel the order altogether. But, instead of ...
My experience with Superbalist has been shocking. Firstly my delivery was delayed so it didn't arrive on the day that I had stayed home to receive it. I then had the address changed so that it could be delivered to my Mum's place while I was at work. It never showed up but was displayed as ...
I purchased a Christmas present and received an shipping confirmation on the 13th of December confirming delivery for the 16th. It is now the 23rd of December and the parcel is not here yet. I requested my money back over the phone on Friday, when a lady called me saying that she thought my package ...
I have order my family's Christmas presents by the end of November. Superbalist ensured it would be delivered by the 9th of December. However no presents were delivered. I contacted them to ask when my package will be delivered and they ensured my it would be in 3 working days. Till this day no ...
After a mix up with my order, not only did [URL Removed] refund me the courier fee, give me a further gift voucher but also delivered a personalised thank-you card to me for my patience! You guys are just too awesome! ...