Ordered Christmas presents on-line on 27 November 2013. Delivery date specified as 11 - 16 December. No delivery within promised period. Contacted them and they promised delivery by 20 December 2013. No delivery before Christmas at all which created huge embarrassment and disappointment. Followed ...
On every occasion I have dealt with this company, the service has been outstanding, the delivery always way quicker than I thought possible, payment and billing exceedingly smooth and efficient, and on the one occasion one of their suppliers let them down by refusing to replace an item that was ...
After my last report on Superbalist, I would like to thank them for attending to my grievenaces. I appreciate the all efforts. Thank you. ...
I placed an order at Superbalist during their 20% off deal and forgot to use the promotional code to get my discount. The next day I realised my mistake and emailed the support. They immediately refunded me the money so that I would get the discount. I don't think any other company would do this. ...
I ordered a pair of sneakers and received the wrong colour and they claimed that there was a return and refund policy. I request a another pair and was told they didn't have anymore. I then arranged for a return which was almost successful. They acknowledged receipt of the sneakers and promised me ...
I ordered a sushi kit online on 5th December with Superbalist, the shipping dates were 12th Dec - 20th Dec. Leading up to the dealine, stock hadn't been received, I called several times including the 19th and was assured "there is no notification or delivery delay, you will receive it on ...