I issued a complaint on here 4 days ago detailing our experiences at Aqua recently. I was quickly contacted by Melville Vogel the manager of Sibaya whom forwarded the complaint to Cheldon (Manager at Aqua). These two dealed with it very professionally and have reassured me that there is still a ...
We were Exceptionally annoyed and disappointed on arriving at Sun City Vacation Club to be informed that the various attractions and venues at Sun City would be unavailable due to a "Private Function". We later found out this was due to the Gupta wedding. We were not previously informed ...
We were at the Royal Swazi Spa Hotel in March 2013 for our very special 1 year Wedding Anniversary, and we were having supper at the Terrace Restaurant. We ordered a bottle of wine we asked the waiter for some ice. I put the ice into the glass of wine and we were enjoying our anniversary supper and ...
Money taken as deposit on check in not yet returned My wife called maslow hotel almosts everyday last week They returned the R2000 room service hold but no luck with the rest They promise to return the call but no ones calls back Very bad service Disappointed client ...
Had lunch there and prawns were stale and old and overcooked and tasted like rubber. Mussel starter was creamy mess and tasteless. Glass of wine was accidentally spilled over my wife by the waiter and no apology or assistance with cleaning her up. He disappeared for rest of afternoon and I had to ...
Hi I booked a weekend with friend on the 26 Apr 13. I used my card to make payment and they had to hold an extra amount as deposit in-case things go missing which is refundable when checking out. In my case however the money was not refunded till today, I was told a swap story about their ...