We are trying to make a booking at Sun City, since they are advertising accommodation on radio repeatedly. We have smsed the number - 'we will contact you later', called the call centre - 'we will contact you later'. We are suspecting false advertising here. Surely, if you advertise something, you ...
We arrived at the Golden Valley Lodge on 8th November 2013 and was booked in a room. It was very warm in Worcester! It came apparent that the aircon was broken. We called the front desk and they send the repair man. After he was there it still didn't work. We tried again and no avail! The aircon ...
We booked in to the Vacation Club on 8/11/2013. We were all very happy/excited and could not wait for the weekend to begin. This was very short lived as there were a number of points that was very disappointing. Firstly, we had no housekeeping items in our unit and the unit was still dirty with ...
We are staying at the old vacation club apartments at sun city. Yes the apartments are old and need a revamp, however not late at night while babies are trying to sleep and people are trying to relax for a holiday. Very bad planning and absolutely unacceptable!!! Spent lots of money for 2 nights ...
I was shocked to find out that you have to pay to drop someone off at Grand West. In other words, if you plan on just dropping someone off, you have to find parking and go and pay to leave. Also, you cannot drop anyone off in the front of Grand West - NO Pedestrians allowed in Grand West! This is ...
We have tried calling reservations for 4 days there was no answer they keep taking our number and there is no feedback.we tried over 15 times. There was never a manager on duty, as we were told.something needs to be done, very unprofessional. ...