They publish that it took 7-14days to refund and return purchases, however it took them 20days to effect my refund request. The merchandise was returned to them on the same day of delivery which was the 21-05-2013, only refunded on the 11-06-2013 after several websites queries since I could not go ...
Worse supplier I have ever come across. I am still waiting on a refund for a product returned to you on 22 May. The product fell apart before I took it out of the packaging and if that was not bad enough, I am still waiting on money owed to me. Please refund me immediately. I am told I was refunded ...
Style36 and ignored my question once again, what a surprise! From 2 items returned in the same box (return was not collected on the day scheduled with no explanation given as always, no questions answered whatsoever) only one was acknowledged. I've received an e-mail saying that there is a credit ...
I ordered a dress online and deposited R399 into their banking details on the 16 May 2013, and when i called after a week to follow up on the order they told me that i took long to pay and they will credit my account and advised me to place a new order which i did, a week later when i called to ...
Order placed on Sunday May 26th still undelivered till date. Customer service that it was delivered yesterday and closed the support ticket without my consent. Despite the delivery address I've provided that never had an issue with during my online shopping history, they've been pathetic in ...
I just want to say that my experience with 36 Boutiques (now 36 Style) has been nothing but out of this world. From my first contact with Guiddo via the live chat app on their website, through to my latest order placed yesterday, he has shown nothing but excellent levels of customer service by ...