I bought a ring for my wife on 20th February. Unfortunately it would seem as if this ring manufacturer only makes rings for children as the ring had to be re-sized up by 8 sizes. You can imagine my total horror to be informed that a R1500 ring is now going to cost me and additional R480 to be ...
ON THE 1/12/12 I WENT TO BUY A WEDDING RING AND IT WAS SEND FOR SIZING I ALSO GAVE THEM OLD RING FOR SIZING. ON 5/12/2013 THE STORE CALLED ME SAID THE OLD RING IS GOING TO BE R750.00 AND I TOLD THEM TO LEAVE IT ONLY SIZES THE NEW RING.ON THE 11/12/2013 I CALLED THEM TO ASK IF MY RING IS READY THEY ...
I gave in my engagement ring on the 26th Jan for fixing, I was initially told it would take 5 days for a response, now 26 days later NO ONE KNOWS WHERE MY RING IS or what is going on. When I call the store I hear different stories from Gugu, Doreen and Amelia about how the workshop will not get ...
BOUGHT A WATCH FROM STERNS, I CRACKED THE GLASS, TOOK IT BACK AND ASKED THEM TO GET A QUOTE AND THEN I CAN GET IT REPAIRED. THAT WAS ON THE 16 JAN AND TAKEN BY PHINDILEM. WELL I SHOULD HAVE KNOWN, THEY TOOK THE WATCH AND SAID WE WILL PHONE YOU WITH THE QUOTE, NO ONE PHONED. I WENT BACK TO THEM ON ...
My husband purchased for me a forever diamond collection ring in October 2010, we got married in November 2011 when I started wearing the ring everyday. I have had the ring for just over 2 years and the forever diamond has fallen out of the setting. I emailed Sterns customer services hoping for a ...
On the 15th January 2013 it was my second wedding anniversary, my husband bought me a gold fusion bracellet from sterns Gateway in Durban, yesterday (13 February 2013) i noticed that the bracellet has actually changed colour within a month of purchasing it, am really confused as i bought a necklace ...