After receiving bad service, in addition to Investec offering a better banking package and home loan interest rates, I decided to move banks. Initial notice was given on 5th September 2012 to settle all balances and close all accounts I have with the Private Banking package. However, I continued ...
After depositing R10 000 cash at an ATM, Standard Bank informed me that only R200 was in the envelope opened at there Cash Centre. I disputed it and laid a complaint on Monday 10 June 2013. Ref 53613805. On 19th June a lady phone from the Complaint Resolution Centre to inform me that the ...
I am totally disgusted in your service!!! Since the 12th of June, I have been waiting for an amendment to be made on my home loan, which I was told takes 5 days, it is now the 21st of June and according to your call centre who by the way told our prestige banker this morning that the docs were on ...
Hi Iwould like to apologise to Leandrie i was rude to her because she told me things that i needed to hear Liandri you gave a good service i am over the moon hope ypu will forgive me. ...
I have been trying to transfer money now for the last three days to no avail, when you phone they say it was transferred but it doesn't show in the accounts, when you ask for bank statements you don't get them they keep saying the network is backed up. ...
In June 2012 i logged a property damage claim with Standard bank and a year later my claim has still not been finalised. I have sent 5 complaints to Standard bank. I seem to be under the impression that Standard bank do not value their clients or their client complaints. ...