The past Saterday I used a ATM and the ATM took my card. I phoned my personel banker and phone was just ringing no one was calling me back. I phoned lost cards and the waiting time for the call was 20 min. If i phone Private banking no they just put you throw to lost cards and I had to wait 25 min ...
The service of Standard bank is a joke. I have been trying now for months to change my address at Standard bank. Dec 2012 I asked for a bank printout with a stamp to show it is changed which I received. So Saturday I tried so open a new chq account due to stealers and there debit order on my ...
Here I am trying to inquire about my 32days account as I didn't know how to go about making changes. Then this so called man who forgot 'customer service' didn't even greet me with a smile. Firstly you need to have manners when your dealing with clients. Now while I was inquiring this paul guy was ...
On Wednesday 05 June 2013 my ATM card was retained by the ATM, a few minutes later R4500 was withdrawn from my account. I called the call centre before the transaction went off, but held on for about 15 minutes before the call was answered, in that time the transaction went off. I lodged the case, ...
It is becoming really sad banking with a bank that only gets worse. It is quite obvious that Prestige banking means nothing. The latest example of bad service is as follows: 1) I have been contacting the bank regarding an insurance claim for a burst geyser by email since 20/5/13 with no proper ...
I am very very disappointed with standard bank, they keep on taking money in my account after numerous times telling them them that i don't want there service it was cancelled way back in October 2012. i am agree with them they never respond the last time i complained was a month ago and i am still ...