I'm beyond words cause words are wasted on these guys. Five months trying to change the billing date. Even with my account up to date they still won't do it. At first the billing date was 21 of each month, now it's 16th of each month. At whose request??? Are they??? All I get is failed promises ...
I opened a business account 2 weeks ago. your staff Jo-Anne at green stone was Phenomenal by the way. best service i have ever received from any staff at Standard Bank. Now your debit department has left a bad taste in my mouth, I'm so tired of the lack in service and disregard Standard bank shows ...
May 25th at about 13:05 I tried to withdraw R100 at Centurion branch ATM, my card got blocked and I did not get the money or the card. I called the toll free number provided on the ATM and the lady assisting me said the money was still safe and I should go to the bank on Monday. I did on the 27th ...
We recently had to pay a bulk deposit at Menlyn Branch. Had a lot of trouble paying the amount and the manager was not helpful and we left without paying the money, suffice to say... The next day we went to the Brooklyn branch. We were received warmly and the floor manager directed us to a bulk ...
My card was at an ATM. This was my first encounter with such a situation, and I am really thankful for the efficiency of the staff at Standard Bank Call Centre in helping me to cancel it and order a replacement. It is great to know that even though these things happen, it is so easy to get hold of ...
I called the helpline, Masego Konopi (Call ref: 35334907) answered and passed the buck. He did not listen to my problem properly or help me with my problem. He just kept on reading me the terms and conditions over and over which frustrated me as he did not offer an alternative solution other than ...