Credit Card just gets cancelled!! Customer talks to the bank - advises them of short-term issue by not being employed. Sends numerous emails / answers 100's of calls from call centre that phones ALL hours of the day and night, up to 10 times a day - each time a different person, each time have to ...
Today at 10am I called Standard Bank International banking to check if my husbands funds had come in. I was on hold for over 15 minutes before I spoke to a consultant called Dumisani. Dumisani informed me that the funds had been received and that he will check for a conversion rate. He than came ...
On 28 August 2013, at 13:25 I withdrew money from the STD bank ATM at fourways crossing, I got a slip saying: Transaction Cancelled - Communication time out, then I got my card back, and no money. a few seconds later I received an sms confirming the trascaction. The money is still not reflecting in ...
I applied on-line for a U-Count Reward card on the 21st of June. I received an e-mail saying that my card would be posted to me, and that it would take up to 21 days for me to receive it. Today is the 29th of August. I have still not received my card. I have phoned their call centre about 4 times ...
I wrote to Hello Peter about a month ago regarding on my Credit Card that had not been resolved since 20th April 2013. I had been into Standard Bank Randburg Branch (they were very helpful) but their Department have still not reversed the on my budget account in the sum of about R4500. I take time ...
On 22 August 2013 @ 7h56 I deposited R7400 in ATM 5284 the machine accepted the deposit, I received an SMS but the card was retained. I received two slip with code: 0231 & 0047. Now where is my deposit now? I logged a complaint reference number 1220885838 and informed the agent of the card ...