On the morning of 17 August 2013, my card was retained by the atm, i tried to press cancel as it didn't request for my pin but a voucher, it then went to temporary out of order and then completely off. i sped off to the nearest standard bank (Southgate). within 5 minutes i was at Southgate branch ...
I had 2 accounts at Standard Bank. I closed my Cheque account on 15 January 2013, but kept my savings account active. Since then I've had calls from a legal dept to make arrangements to settle the balance on my cheque account. I told them every time that I have closed the account on 15 January ...
I receive a regular inbound forex amount from Kenya. The forex dept phones to find out the source of funds for reserve bank rules. First I hear of it a terse email telling me if I dont respond the money will be sent back to source. However, despite being a Private Bank client, a call centre agent ...
You call me about 4 times a day. Never introduce yourselves but demand to know who I am after calling me and not listening to who answers the phone. Get you script right so that its not rude. Really its shocking. To add to that, I object to my phone calls being recorded. How dare you try to force ...
I have been in and out of branches so many times and i still cant do an EFT!!! i have updated my cell no like 3 times already and yet they provide me with a number i had back in 2009, same goes for my email address... i have been with STD bank for 12 years now and i am not happy at all!!! why have ...
I had an access loan with Standard bank which I made arrangements to settle. I received a settlement letter and paid accordingly in full and final settlement. This was back in 2011!!! Now I today I get called by DMC Debt management (Pty) Ltd telling me that they purchased the debt from Standard ...