1. Std Bnk deliberately delayed a home loan application, then a month later asked for something new. When i posted this on HelloPeter (see earlier post) they came back to me with a generic automated email response only dealing with the latest requirement... nothing about all the previous none ...
My husband gave me his card and asked that I get a 3 month statement from the outside ATM at Standard Bank Bedfordview Gardens. At approximately 10am I went in to get a statement. The ATM machine indicated that it had no paper. I walked into the fabulously renovated bank to talk to the receptionist ...
I received a sms saying i am in arrears on my credit-card but i don't have an credit card had one 3 years ago ...
There were 4 transactions on my account last weekend, followed by 4 international bank charges. After tens of phone calls to Standard Bank, they contacted me on Friday to say they had concluded the investigation. I asked the outcome & the response was: I don't know. They will contact you next ...
I applied for a consolidation loan with Customer Assist at Standard Bank I was promised the application documents/feedback within 48 hours which has passed and I also phoned yesterday I don't have the time to be contacting Standard Bank repeatedly for the same issue. ...
Bongane Msibi at Newcastle Banking never responds to any requests given to him before a complaint is registered? Why is this? I requested a confirmation letter from the bank for FICA reasons to confirm my banking details as I only receive internet statements which are not sufficient. I scanned and ...