I was contacted in November by a private banker from the branch saying I could update my account to titanium. She was going to book new cards for my cheque and credit accounts and contact me with the details. To date I have not had any calls. My credit card has expired. I have been to the branch ...
I had a buglary at my house and i claimed two months back and nothing have been done about it till now. they have send a assesor and after that no one have called me or told me anything about my claim. ...
I have been waiting for my online trading account to become active for a month now. I have sent all my FICA document's through although I am a Standard Bank client and they should have these docs. Not getting any feedback or an indication as to when my account will become active. ...
After 2 attempts with the very helpful Prestige Bankers at the Prestige Banking Call centre, I have still not received a call from the sales department despite being told that the query was marked as urgent and that I would receive a call within the next 2 hours. This is a first for me because I ...
I am a standard bank private banking client. Till now my wife and i have tried to bear with the poor level of customer service from the standard bank private banking division hoping that it will at some stage it would improve. This morning was the last straw! My wife called our private banker, Kate ...
I find it rediculous that I am being charged R3.00 for setting a Pin on my credit card issued to me when my previous one expired. I was told, when I called the BlueBean call centre, that this is a valid charge and is due. What work on your part justiifes this fee? I inserted my card at the branch ...