Absolutely appalled by the level of service from standard bank insurance brokers - called the 0860 121 141 number to report a claim on our household insurance. The voice recording repeatedly said that they are having a high call volume and the call could take up to 10 minutes to be answered. After ...
Ef: 5657602 and ref : 5654844, the purpose of having an online facility is for those that cannot and do not have time to go to the bank, Again standard bank consultant promises . i applied for overdraft increase and still kept holding for sales consultants to contacts me. was supose to be 3 hours ...
I'm extremely disappointed about the service from standard bank card division. I have a credit card that was settled in june 2013 and asked card division in several occassions to close the account, but now to my suprise i have received a statement with arrears and due to that my credit record has ...
I am furious with the service at Standard bank it seems every time I deal with anything Standard bank related, I come out wishing i never i never went in the first place. Whether it be insurence issues or in this case, My Bond. So I went to Standard bank at Clearwater mall, It took 2 HOURS before i ...
Nicholette Palmer and Celia Mati both of Standard bank, Castle Walk, management went the extra mile in assisting me when THEY realised I was being. Without my knowledge they took matters in hand and reported the situation and ensured that I got some of my money back They were at all times ...
On 27 December I went to Hermanus Standard Bank to request that a new home loan account be linked to my internet banking profile so that I can view/transfer money into the home loan. The home loans consultant linked the account to the wrong card number, therefore when I got home I could not view ...