I have never met such a terrible call center in my life, this morning I wanted to login to my internet banking account to check the origin of a deposit some one made into my account, accidentally I typed in the wrong password 3 times, something I am sure many have done at least once. I then phoned ...
Standard Bank Northgate has got the service ever, not only do you make people stand at you're counters while they are enquiring, there is no direction or signage of where you must wait, your staff talk to each other WHILE a customer is waiting. What a horrible experience just to FICA I had to wait ...
I recently had a 1time transaction (yes, the airline that no longer operates) processed on my credit card. I called to log the and stop my card, which I was difficult to do, since I couldnt find the line number and the options on the system didnt lead me to the department, but eventually I got that ...
On the 30th April I was advised to open an Elite Account at the Maponya. When I got home I realized some of my details were incorrect. I went back to the bank on the 4 May 2013 to rectify the aforementioned. The displayed workings hours are from 7:00-13:00 on Saturdays. I had to wait for over an ...
I recently did and application for a vehicle on line got and email and sms stating i have been pre-approved, and a consultant called me and requested i submit my documents which i did and i also informed her that i do get paid cash and i only deposit the required amount into my account, she advised ...
Hi Peter After sending you my complain about the Customer Assist I received a call on wednesday (15 May 2013) from the lady called Mathakadi Tshabalala advising me of the documents required to sign the contract. She said it needs to be signed within 48hrs. The following day I went straight to the ...