I purchased a Headstart (huge round, free standing) Trampoline last year, July, for my son's birthday. This trampoline is now coming apart. The stitching where the springs hook onto the mat, is tearing open... I did phone the branch, this manager is not willing to assist at all. He advised me to ...
On the 10th of May I went to Sportsmans warehouse to make a special order. They informed me that they need to run the order past head office first. When they called their head office there was no reply (at 14:30 it seemed everyone already took of for the weekend.) They then said they will contact ...
I am looking for a kids soccer goalie kit. Amongst the stores phones was Sportsmans in Atterbury, Pretoria. The Consultant there advised me that they do not have stock and to look at Adidas and Mr Price Sport. Upon phoning Sportsmans Warehouse Head Office to speak to a Buyer, I was told that they ...
I sent in a squash racquet on the 22 Jan 2013 for new grommets and restringing. There were continuous delays getting the grommets (wrong size etc. etc. excuses). Finally around late March 2013 when I popped into the store to find out what's going on, they decided to go for sleeves instead of a full ...
On 07 March 2013, I bought a fitness accessory. Unfortunately the accessory was not up to standard and broke. Sportsman's Warehouse has been extremely helpful in assisting me with replacing the item. I wish to thank Sportsman's Warehouse Princess Crossing, in particular, Mr. Maseko, for his ...
I want to compliment the branch manager and staff for the great customer service we experienced when buying a table tennis. The table was delivered to our door step, when opening the box they realised that necessary bolts & nuts were not attached, never hesitated to return to the shop and come ...