I crashed my bike and started going through the claims process. I first contacted Yolandi on 14 Feb, it is now 25 march. Every time I have sent any piece of information to her she has simply not responded to say if she has received it or not. I thought at first that she was just being sloppy about ...
My son had a bike that BANKFIN insured. I was paying the insurance every month off my account. When he got another bike, he phoned BANKFIN and told them to take it the R89.00 OFF his own account.(HAVE IT IN WRITTING) I in the meantime cancelled the first bike insurance without a problem in August ...
I recently changed banking details, and did all the necessary debit order switches etc. I have proof that my premium was paid, yet this is the second month that I receive an sms claiming that I am not covered. This is unacceptable. I called the number included in the sms, only to be passed around ...