In December I used Sleeping out website and made a booking (transferred money) on 24 December 2013 to secure Hart Cottage in Durban as it was available at the time. The following day, I received an email response from the establishment indicating that their accommodation had already been booked ...
I am very upset with [URL Removed] their cancellation rates are unheard of. I cancelled well before the check in date for an accomodation and had to cancel for very personal reasons. I then received confirmation of a cancellation penalty that was over 12% of my deposit, as well as an additional 10% ...
Our booking was cancelled a week prior to our holiday at Forest Lodge due to a double booking and we where told that they would help us look for an alternative which never happened. We asked them to refund us and where told we could only get our refund when forest lodge refunded them! This is ...
I've made an online booking with Sleeping-out at 9.30pm and paid a deposit. When I wanted to cancel the booking (due to leave dates that was changed by my husband's employer) the next day at 14h00, (without receiving a confirmation of booking from the establishment at that date and time). After ...
What a pleasure contacting you for help you website is very user friendly and your staff respond with in mints to questions or requests. Just waiting for suppliers to respond to question. Keep up the good work I can seen myself contacting you in further to use your services again. Thanks Chantal. ...
During January 2013 we used Sleeping Out as an agent to book accomodation in Langebaan for the long weekend, 29 - 31 March 2013. We specifically indicated that we need accomodation that would allow our fully potty trained Yorkies to stay with us. We were informed that Ths Wacky place accepted our ...