I was so existed for buying a new Sealy bed. The bed and base was delivered to my home while we were away on holiday on the 3rd of July 2013 - we were to return to a newly renovated bedroom and bed. On our return we were disappointed to see a dirty base (clearly a floor unit) and mattress which ...
After a disastrous purchase from Mattress King I asked Sealy (via their internet "contact us") to try and assist me in getting a response from Mattress King since they sold me a Sealy product. Thank you Shaneez @ Sealy that at least you tried to get Mattress King to respond. After an ...
I have never in my life experienced such bad service and no acceptance of responsibility. My Sealy Mattress springs broke, when I reported the incident I was told that the mattress had a two year guarantee. After many phone calls it turns out that it has a 1 year guarantee - this took a two weeks ...
I purchased a Sealy Caraz queen size bed in 2011. The bed was faulty and replaced by Sealy in October 2012. Its has not been 10 Months and the bed is falling apart. The seams's stitching has failed and the Bed's frame has colapsed. I had to go and buy a brand new bed on Monday as the Sealy was not ...
We purchased a Sealy pillow top mattress from Furniture City in Bellairs Centre. ( less than two years ago) Three months ago, we noticed that the stitching had come adrift along the length of one side, exposing the frame, springs etc. We logged a complaint with Sealy, who, in turn, arranged for an ...
So as expected, i got feedback that my mattress has aligned itself to our body impressions. So the lower back pains my wife and i experience every day is probably in our minds. They have replaced the defective bases once already and one of the brand new bases creaks. This they will replace soon. ...