I was involved in an accident whereby a lady drove into the rear end of my vehicle. A few days later I lodged the a claim with my private insurance company and my insurance company requested that I pay R2500 for my excess/access. I had to fork out R2500.00 for something which was not my fault. The ...
Dear Santam, I have NEVER in my life came across such incompetence regarding what was initially a relative simple enquiry as to a ridiculous premium increase. After numerous telephone calls where I either get (a) cut off (b) call answered and then put on hold (c) call answered but being ignored ...
I met an accident in Feb 2013. My vehicle was only returned to me at the beginning of May 2013. Whats worse is that when i received the vehicle, my windscreen was cracked and the car sound was not working. I immediately escalated to SAntam (Robbie Vice, Jennett Botha, the complaints dept, Jan-Louis ...
I sent in a claim on the 17 May, about 5 days later I still received no feedback. I called FNB brokers to find out what is wrong. They called Santam and then the claim was escalated. Later the afternoon Ellen called me to say I need to email the invoice for repairs to my laptop, and I did so. It is ...
I CANCELLED MY POLICY 2 MONTHS AGO AND STILL THE DEBIT ORDER GOES OFF.. ACTUALLY INFACT.. 2 DEBIT ORDERS GO OFF OF DIFFERENT AMMOUNTS... WHAT CAN BE SO DIFFYCULT TO CANCEL THE THING... IVE SENT NUMEROUS EMAILS AND NO RESPONCE... MY NEXT STEP IS THE MEDIA ...
Claim Number: 163712229 It's been a week since I took my vehicle for assessment. Until today no one phones me with feedback! I must phone to know what's going on. Until yesterday I tried several times calling my advisor, phones always busy. I have email address of all the responsible people. When I ...