I took my GalaxyS4 to Darro Electronics for a swollen battery and bulged screen on 2 October 2013 with a 3-5 working days turn around. I phoned the next week and they said they are waiting for parts to arrive the following day. Then I find out they need an earpiece as well (which wasn't broken). I ...
My Samsung y Pro of only 11 months gave problems and it was handed in for repairs. It came back with exactly the same problem - it continuously resets itself. It was handed in several times and was decided that i must get a replacement phone. Gus at Clearwater told me it would take 5 weeks and as i ...
I BOUGHT A BRAND NEW GALAXY 3 10'' FROM CRESTA STORE, NOT EVEN A MONTH LATER MY TAB OVER HEAT, I TOOK MY TAB TO CRESTA AND THEY SAID IT WILL BE READY IS 5 WORKING DAYS, AFTER MAKING ABOUT 50 PHONE CALLS AND 12 WORKING DAYS LATER I STILL HAVEN'T GOT ANY FEED BACK! F..K SAMSUNG!!! ...
Happy to report that I got very good service from Mary at Samsung's mayor appliances department. She went out of her way to make a happy customer from an unhappy one. Keep up the good work. ...
Terrible customer service! I have ordered an s-view cover for my phone almost a month ago. No feedback ever received from them. My wife went to see them, as she works in the mall. Big excuses... She ordered the item again. and again, no feedback. The service level is really pathetic, and this from ...
I handed in my phone on Sunday 19th Jan for Repairs to the Smart Care Centre in Roodepoort. I had bought the phone on the 13 Nov 2012 and it has a 24 month warranty (which therefore expires 13 Nov 2014). The booking agent told me that the serial number on the phone indicates its out of warranty, I ...