Had the most awesome service from both James Louw (Renault Melrose) and Renault South Africa in getting my Clio gearbox/computer sorted out. Plus James organised a loan car whilst my car was been fixed. James is the model of how good service should be, he regularly phoned me to keep me updated on ...
I have had endless problems with the ventilation and air conditioning system in my car, a Renault Clio 1.5 Diesel 2005 Model. Since December 2012 the vehicle has been returned to Renault Paarl Branch, and each time the "repairs" have proved ineffective. The final straw was today when I ...
I have a Renault GTLINE which i bought brand new in July 2012. the car has a 5 years service and 3 years maintenance plan. The car had only traveled 10 000 km when i took if for service with a complain that it Jerks while driving. When i took it for service i was told that i will have to pay for ...
My father in law and i took his Renault scenic 1 for a noise that was coming from the motor. I had a technician look at the vehicle anad was told its coming from the cambelt side. I asked if the gent was sure and he said yes. I then proceeded to go to the parts counter and recieve a qoute on parts. ...
Good Day, This compliment is for the outstanding and excellent service we received from Jonathan Wilken from the Melrose Renault branch. Jonathan definitely knows about client service. From starting the application process to handing over the keys, Jonathan delivered time after time. He had ...
I purchased a vehicle from Renault and was involved in an accident on the second of June 2013. my insurance covered for the damages made and so forth but the problem is that the parts were ordered since end of June and we are now in October and the parts have still not arrived! Can someone please ...