I purchased a vehicle from Renault SA in 2010 after an advertisement in the newspaper stated "GUARANTEED BUY BACK" - I still have the advertisement as I thought it would be useful to have when I wanted to sell my car. Now the dealer does not know anything about this, or how it works. They ...
Sent my car in to RENAULT ROUTE 24 for a noise on the front left, DAY 1 I'm told it's the brakes - Changed at my own cost, DAY 2 I'm told Suspension was loose, Repaired and given back to me. DAY 3 still not sorted. I'm told my shocks are warn and need to be replaced, not covered by warranty for my ...
My car needed a new battery, which i had put in, and of cause my radio now needed it's code, which i got from my radio handbook given to me when i got the car in 2005, to my horror it didn't work, went to the dealership, technician took my Vin number, came back with a different code, tried that ...
My Renault Cabriolet's clutch started shuddering at 48000km's. When we took the car in to Renault Vereeniging we were told that this is what happens to Renault (told by the Parts Manager). We had to replace it at a cost of - R8K. Only to find out later that Renault Vereeniging could have contacted ...
I made payments to Renault regarding settlements of my previous car, which Renault had kindly offered to settle for me with Nedbank. They didn't do so and failed to inform me. Do to their incompetence I find myself in areas forced to pay an amount R2000 more by tomorrow having being informed today ...
It seems like there is a common trend with Renault and poor service feedback to customers. I took my Renault Sandero 2013 model to Bryanston branch for a mechanical fault with my drivers seat. The weld on the chair had broken. I waited 2 weeks to find out from Wendy Gregory if my claim had been ...