I have vehicle insurance with your company and I do not seem to be able to get through to your call centre. For 2 days I have been calling only to keep holding and holding then being told by the switchboard operator that theres a high volume of calls. I have worked in a call centre before and it is ...
This has been my first claim ever and to be really honest I has been anything but pleasant! My car has been at the panel beater for 10 weeks now, have got 3 courtesy cars in the time since I took my car to the garage (one was given by the insurance).. Every time the inconvenience of having to ...
I was involved in a slight bumper bash on Wednesday 23/01/2013, i put my claim in same day, Thursday a lady from regent phoned me to say that they want my car to be assessed, i informed her that it would have to be the same afternoon because i could not take off of work due to the nature of the ...
I would like to let everyone know the lack of customer service Regent Insurance has!!! I was driven into by a company driver on the 17th October 2012. The company was absolutely fabulous in helping with all sorts of details and were very apologetic! I was referred to their insurance as not to loose ...
Good Afternoon I have to compliment Nonhlanhla at U-TURN insurance (Part of the Regent group) for her speedy help in getting my claim sorted out so quickly - I have never had a better claim experience then with U-TURN Thank you ...
Regents has decided to start debiting my bank account out of no where. the scary thin is i have no business agreements with them what so ever. the policy holder used is not even me or associated with me. i called in and i was send from piller to post to speake to any one. they gave me an email ...