After several back-and-forth calls and emails with Red Bull customer service and technical support over the last 18 months I am still not able to access a single benefit of the World of Red Bull! No tickets, music, apps, vouchers. Nothing at all. And nobody at Red Bull Mobile has been able to help ...
My cellphone contract expired in April, since June I have been trying to upgrade to the Galaxy Nexus on the RBM200 offer. After numerous visits to your branches in Menlyn and Hatfield I am still waiting for a response from store staff. I have also contacted the call centre, and was told stores have ...
I contacted RBM on 9/05/2013 and was informed that I qualify for upgrade on 15/05/2013. A consultant (Jennifer) contacted me the same day at 16:15 and concluded the upgrade process with me. I was also informed that the conversation was recorded and that the phone will only be delivered once I've ...
I cancelled my RBM acccount 1 month in advance but I'm still being billed!!! I told them to cancel the contract on the 1st March 2013 but I'm still being billed for April. Please cancel the debit order and REFUND me. You cannot charge me for an extra month while my line is DISCONNECTED!!! ...
Hi RBM & CellC team. Just a heads up for the RBM200 deal/upgrade to the Samsung/Google Nexus. Call centre called on Tuesday afternoon, and completed my deal in 5-7 minutes. My phone was delivered early next morning by RAM. It has been long since I had such fast efficient service, by the ...
I have had a relatively successfull time with Red Bull Mobile internet, until now. I purchased a contract for 3 GB of data a month for speeds up to - 28 Mbits/s. Over the past 3-4 months, this speed has been declining at a steady pace, but since some time last week ( - 6 March) the speed has ...