Their customer service is worst than going to a Goverment Department, at least you get some sort of service from a Goverment Department even if they don't know what they doing. Protea Metering lets their customer hang, not informing them about any changes or how much deposit is required, they just ...
I want these re connection/admin fees reversed, if i do not get any joy, i'm taking this matter to the Ombudsman. Everyone i know who lives in my complex is complaining about you us charging us crazy amounts on a monthly basis. I will be logging this complaint in all platforms... ie social media ...
Good Day, I moved in a complex in midrand in 2009. When I moved in the Protea Metering company that does the metering for water and electricty requested R1100 deposit, which i duely paid. In September 2012, the company added R1400 deposit on my bill which I am required to pay to continue using ...
Zama you are a why dont you post proof of the emails and smses that you sent me as a reminder? why don't you spport your? Do you even have my cellphone number? Its simple I have asked you many times to send me proof that you emailed the statements. I have been paying my electricity all these years ...