I joined Premier Private Resorts with the view of using it mainly for golf resorts; however, I cannot book any golf resorts because they are not part of the package if you are a Premier Private Resorts member. The sales agent grossly misrepresented the information when she persuaded me to join. In ...
On 4th November I sent an email with a complaint about a timeshare unit we had booked for our family. I made repeated calls and wrote several emails to follow up as I did not even get an acknowledgement of my complaint. Until another phone call I made on 19th November to ask for a response and got ...
I've taken a week's holiday to join my pensioner mother at Krugert. Park Lodge. She has had some dismal places but this is the worst. They called her with an, 'amazing offer' - and she fell for it. How 4 adults are supposed to fit in here, heaven only knows. I would really kill my cat if I swung it ...
I made a 3 week boking for accommodation on their website. You are only allowed 2. I will now be charged a ridiculous admin fee. The system should have blocked the booking. I'm happy to follow the rules but do I need to be billed for making a booking incorrectly??? ...