Mrs Spencer, I have now requested several times that my account must include my NUMBER OF UNITS USED DAILY. It is refused. R14 something is also added every day to my account and the R166 someting is already deducted. That means if R14 is added on top of the R166 someting, we are paying R586 ...
Most Terrible service ever and they surely the customer's money. R2.99 unit electricity that is totally impossible don't ever expect a reply or a phone call after several calls and emails. That is to say that they are guilty if the never reply and if they do there is an answer for every thing, but ...
Mariska you are in charge of this ridiculous system. Did you really think we as tenants would except these thieving rates that you are charging daily on our electricity accounts? You obviously forgot about the piggyback-meter in our unit that we check daily. At this stage your charging us R4.97 per ...
On Monday of this week I contacted Platinum Global about my pre-paid electricity bill that was R99 for a Saturday, they have a central point that they send the reply to and that one person has to handle all of the emails, their employees are not allowed to answer the customer directly. The other ...
These people take 32 days, and countless calls and messages from my side and no return calls for them to realize that they have not processed my Deposit payback as they don't have my details, witch where provided tot he account manager for the property. now they want to tell me I must provided ...