I paid my full 3 year membership in March. I sent the gym proof of payment and Elvis assured me that my account wont be debited. To my surprise it was, I logged a complaint on the 29th Feb and Dale told me that i will get my money back in 2 weeks. I never received a call nor a penny from them to ...
I noticed that for the months of Jan and Feb, money was deducted from my Bank account by Planet Fitness. I am not a member there and live in a Province where Planet Fitness does not feature. I called their Head Office to sort this problem out, and was assured it was. Yet, the very next month, even ...
On the 1st March I had given in my notice of one months notice. The one afternoon had went in to speak to Dylan, had wanted 30minutes while I am busy waiting for 30minutes while he was busy at reception area, off I had left and had left a message for him, and no call back still to this day. I had ...
Not the first time, appears that any authority to debit allows this organization to plunder one's bank account. A voluntary application in my membership has led to multiple debits for which "customer service" (sic) is unable to account. ...
Last month my account was debited for an amount greater than my usual monthly subscription on the 27th and then on the first my normal subscription was debited against my account. I have gone through to the branch that i use with my bank statement to prove such transactions have occurred and still ...
I was sold a contract along with the promise of a personal training session and a personalised program. I was given certain times that I was allowed to enter the gym by the sales person, but these times did not correspond with the actual times that I was granted and denied entry. The personal ...